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LAW OF MONGOLIA
ON THE CONSUMER RIGHT PROTECTION
(Закон Монголии от 26 декабря 2003 года «О защите прав потребителей»)
(по состоянию на 11.11.2022 г.)
CHAPTER ONE
GENERAL PROVISIONS
Article 1. Purpose of the Law
1.1. The purpose of this Law shall be to govern relations concerning consumer right protection arising from sale and purchase of goods and products (hereinafter referred to as «goods»), performance of works and provision of services.
Article 2. Legislation on Consumer right protection
2.1. The legislation on consumer right protection shall consist of the Constitution of Mongolia, the Civil Code, this Law, and other acts of legislation enacted in conformity therewith.
2.2. If an international agreement to which Mongolia is party provides otherwise than this Law, then the former shall prevail.
Article 3. Definitions of terms in the law
3.1. The following terms used in this Law shall have the following meanings:
3.1.1. «consumer» shall mean an individual who orders, purchases goods, receives or uses any services for personal and family use only rather than for commercial purpose;
3.1.2. «seller» shall mean business entity or organization irrespective of the form of organization, sole proprietor or individual offering the goods to consumers;
3.1.3. «producer» shall mean business entity or organization irrespective of the form of organization, sole proprietor or individual producing the goods with the purpose of to sell to consumers;
3.1.4. «contractor» shall mean business entity or organization irrespective of the form of organization, as well as sole proprietor or individual performing work or providing services, either for consideration or for free to consumers;
3.1.5. «period of warranty» shall mean a guarantee period of quality and safety of the goods, works or services provided by producer, seller, or contractor;
3.1.6. «contract for work and services» shall mean any work defined in Articles 343 and 359 of the Civil Code.
Article 4. Principles of Consumer right protection
4.1. The following principles shall be adhered to in consumer right protection:
4.1.1. The goods, works, and services being offered at the market shall meet the respective requirements of consumer's safety, quantity, volume, quality, durability and purpose;
4.1.2. Consumers shall be ensured the possibilities to obtain true information on goods, works, and services and to acquire consumer culture;
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